Ratings & Reviews

Why doesn't the average rating match the app store?

Summary

AppReviewBot calculates ratings from text reviews only, while app stores include all ratings. Additionally, app stores use time-weighting, while AppReviewBot uses a simple average.

Main Differences

Platform	What It Includes	Calculation
App Store	All ratings, with or without text	Time-weighted lifetime average
Google Play	All ratings, with or without text	Time-weighted, recent emphasized
AppReviewBot	Text reviews only	Simple average

Metric	Use For
App Store rating	Public reporting, marketing
AppReviewBot rating	Trend analysis, feedback management

Why doesn't the average rating match the app store?

Summary

Main Differences

Why Differences Occur

On this page

1. Stars-Only Ratings Excluded

2. Time-Weighting

3. Historical Data

4. Regional Differences

Making It More Accurate

Connect Developer Accounts

Remove Filters

Which Rating to Use

Questions?