Help & Support

Need help? We're here for you. Find answers in our FAQ, reach out to support, or report an issue.

Get In Touch

Send us a message and we'll get back to you within 1 business day

Have an idea? We'd love to hear it

Browse common questions about subscriptions, features, and privacy

Something not working? Here's how to report it effectively

AppReviewBot processes review fetches on a scheduled basis. If reviews seem delayed, check:

Your store account connection is still valid (Google service account or App Store Connect key hasn't expired)
The app is still live on the respective store
There are no active incidents on our side — contact support if unsure

Reviews are fetched at regular intervals, not in real-time. See why reviews aren't real-time for details.