How to Get App Reviews in Slack

TL;DR

To get app reviews in Slack, connect your app stores to AppReviewBot, choose a Slack destination, and create filters for the reviews that matter most.

That gives your team:

real-time notifications for new reviews
shared visibility into low-star feedback
a faster path from review to action

If you want the landing-page version first, visit App Reviews in Slack.

Why teams send app reviews to Slack

Slack is where product, support, engineering, and growth teams already coordinate work. When app reviews land there automatically, feedback becomes visible in the flow of work instead of sitting in a separate console.

That matters for three reasons:

negative reviews get seen sooner
cross-functional follow-up happens in one thread
recurring issues become obvious faster

Step 1: choose the right channel structure

Most teams do best with at least two channels:

#app-reviews for all incoming feedback
#app-reviews-critical for 1-star, 2-star, or keyword-triggered reviews

This prevents alert fatigue while still keeping everyone connected to customer voice.

Step 2: route only the reviews that matter

A good Slack workflow is not just "send every review into one room."

Set up filters for:

star ratings below a chosen threshold
keywords like crash, refund, billing, login
different apps or regions
different owners or functional teams

That routing is what turns a notification feed into a useful operating system.

Step 3: add response and escalation habits

Once reviews are in Slack, decide what happens next.

For example:

support owns billing and account issues
product owns recurring UX and feature requests
engineering is looped in on crash and login spikes

Create simple response SLAs for negative reviews so the alert actually leads to action.

Common Slack workflows that work well

Product team workflow

Use Slack notifications to spot repeated requests or friction points. This pairs well with our article on why product teams need app review alerts.

Support workflow

Send account, billing, and reliability complaints to a dedicated support channel.

Release-monitoring workflow

After each release, watch for review spikes tied to bugs or regressions.

Why AppReviewBot works well for Slack

AppReviewBot is built around the idea that reviews should show up where teams already work. Instead of forcing your team into a dashboard-first workflow, it makes Slack the operating surface.

If you are comparing options, the AppFollow alternative and Appfigures alternative pages explain where a focused alerting workflow can be a better fit.

FAQ

How fast do app reviews appear in Slack? Most teams see new reviews within minutes after they are published by the store.

Can I send only negative reviews to Slack? Yes. You can route by rating, keywords, app, and destination.

Does this work for Google Play too? Yes. For Android-specific tactics, read the Play Store Review Notifications Guide next.

Next steps

Open the Slack integration page
Read How to Monitor App Store Reviews in 2026
Compare pricing and start a trial